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Evidence Guide: ICTSMB402 - Operate a contractor business with employees

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSMB402 - Operate a contractor business with employees

What evidence can you provide to prove your understanding of each of the following citeria?

Recruit employees

  1. Define and document employee roles
  2. Locate and tap sources of employees
  3. Evaluate and select candidates for employment based on documented employee roles
  4. Provide induction to employees
Define and document employee roles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Locate and tap sources of employees

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate and select candidates for employment based on documented employee roles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide induction to employees

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage employees

  1. Assign work to employees in line with employee roles
  2. Develop strategy for retention of employees with rewards and incentives
  3. Apply payroll operation
  4. Maintain and manage employee on-costs using manual or computer based system
  5. Monitor and evaluate employee performance against business policies and standards
Assign work to employees in line with employee roles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategy for retention of employees with rewards and incentives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply payroll operation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain and manage employee on-costs using manual or computer based system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and evaluate employee performance against business policies and standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote the business

  1. Identify growth opportunities for the business
  2. Design and develop advertising material to stimulate growth of the business, including evaluating process for establishing website
  3. Research availability of network to promote the business
Identify growth opportunities for the business

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design and develop advertising material to stimulate growth of the business, including evaluating process for establishing website

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research availability of network to promote the business

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain compliance

  1. Research and identify compliance requirements for the business
  2. Develop and implement procedures to ensure compliance
  3. Implement system to monitor compliance
  4. Implement actions to improve compliance performance
Research and identify compliance requirements for the business

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement procedures to ensure compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement system to monitor compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement actions to improve compliance performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recruit employees

1.1 Define and document employee roles

1.2 Locate and tap sources of employees

1.3 Evaluate and select candidates for employment based on documented employee roles

1.4 Provide induction to employees

2. Manage employees

2.1 Assign work to employees in line with employee roles

2.2 Develop strategy for retention of employees with rewards and incentives

2.3 Apply payroll operation

2.4 Maintain and manage employee on-costs using manual or computer based system

2.5 Monitor and evaluate employee performance against business policies and standards

3. Promote the business

3.1 Identify growth opportunities for the business

3.2 Design and develop advertising material to stimulate growth of the business, including evaluating process for establishing website

3.3 Research availability of network to promote the business

4. Maintain compliance

4.1 Research and identify compliance requirements for the business

4.2 Develop and implement procedures to ensure compliance

4.3 Implement system to monitor compliance

4.4 Implement actions to improve compliance performance

Required Skills and Knowledge

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recruit employees

1.1 Define and document employee roles

1.2 Locate and tap sources of employees

1.3 Evaluate and select candidates for employment based on documented employee roles

1.4 Provide induction to employees

2. Manage employees

2.1 Assign work to employees in line with employee roles

2.2 Develop strategy for retention of employees with rewards and incentives

2.3 Apply payroll operation

2.4 Maintain and manage employee on-costs using manual or computer based system

2.5 Monitor and evaluate employee performance against business policies and standards

3. Promote the business

3.1 Identify growth opportunities for the business

3.2 Design and develop advertising material to stimulate growth of the business, including evaluating process for establishing website

3.3 Research availability of network to promote the business

4. Maintain compliance

4.1 Research and identify compliance requirements for the business

4.2 Develop and implement procedures to ensure compliance

4.3 Implement system to monitor compliance

4.4 Implement actions to improve compliance performance

Evidence of the ability to:

recruit employees and document roles

maintain payroll management records

allocate work and supervise employees

identify business growth opportunities

develop promotional materials

identify business compliance requirements

develop compliance processes

monitor compliance

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

interpret Commonwealth, state, territory and local government legislative requirements relating to contract business operation, including those relating to:

anti-discrimination

the environment

equal employment opportunity

industrial relations

work health and safety (WHS)

outline and evaluate the common methods of marketing relevant to a contractor business

identify and interpret compliance requirements within the limits of an installation service business

identify sources of advice and specialist services.